Shipping policy

πŸ“¦ Shipping & Returns Policy

We currently ship to Australia, New Zealand, and the United States. Please see the details relevant to your region below.


πŸ‡¦πŸ‡Ί Australia

Shipping Rates
Standard Shipping: $4.99 AUD flat rate (2–8 business days)
Express Shipping: $10.99 AUD flat rate (1–4 business days)
Free Shipping: Automatically applied to orders over $90


πŸ‡³πŸ‡Ώ New Zealand

Shipping Rates
Standard Shipping: $9.99 NZD flat rate (4–10 business days)
Express Shipping: $15.99 NZD flat rate (2–6 business days)
Free Shipping: Automatically applied to orders over $120 NZD


πŸ‡ΊπŸ‡Έ United States

Shipping Rates
Standard Shipping: $4.99 USD flat rate (2–6 business days)
Express Shipping: $8.99 USD flat rate (1–4 business days)
Free Shipping: Automatically applied to orders over $75 USD


🚚 Dispatch & Delivery (All Regions)

Orders are dispatched within 2–3 business days.
Once shipped, you’ll receive a tracking number via email.


πŸ” Returns (All Regions)

Returns are accepted within 30 days of delivery.

To be eligible for a return:

  • Items must beΒ unworn, unwashed, and in original condition
  • Tags must remain attached

Refunds

  • Issued to the original payment method
  • Original shipping costs are non-refundable

Return Fees

  • A flat return fee of $10 AUD (or equivalent) applies
  • A 5% restocking fee appliesΒ 

πŸ‘‰ For full return and refund instructions, please visit:
Return and Refund Instruction.


πŸ”„ Exchanges

We currently do not offer exchanges.
If you’d like a different size or item, please return your original order and place a new one.

Non-returnable items:
Final sale items and gift cards.


❌ Cancellations (All Regions)

Orders can be cancelled or modified within 4 hours of purchase.
After this window, we may not be able to make changes.


πŸ’¬ Need Help?

For any questions, feel free to contact us at
hello@thesowingsheep.com.au β€” we’re always happy to help!